This article defines exactly how to mount the HelpDesk ticket system making use of the Softaculous installer in cPanel.
You can have HelpDesk up and running on your web site in minutes by utilizing the Softaculous application installer in cPanel.
To set up HelpDesk making use of Softaculous, comply with these steps:
- Visit to cPanel.
If you do not know just how to log in to your cPanel account, please see this write-up.
- In the SOFTACULOUS APPS INSTALLER area of the cPanel house screen, click any of the options under Categories. The Softaculous installer web page shows up.
It does not matter which choice you click under Categories. All of them start the Softaculous installer.
- In the Look message box, kind helpdeskz and afterwards press Go into.
Conversely, you can make use of the navigating pane on the left side. To do this, click Client Support, and after that click HelpDesk.
- Click Install. The installment web page appears.
- In the Pick Protocol listing box, select the protocol.
If you have an SSL certificate installed on your site, pick https:// or https://www. If you do not have an SSL certification mounted on your website, select http:// or http://www.
- In the Select Domain name list box, select the domain for setup, or approve the default worth.
- In the In Directory site text box, type the directory site where you want to install the application, or accept the default value.
If you want your domain name to go directly to the application, make certain the In Directory message box is blank.
- In the Admin Username text box, type the manager username.
- In the Admin Password message box, type the administrator password.
Make certain that you select a solid password! The Softaculous installer offers a position for your password'’ s stamina, and turns green when the password is solid. Alternatively, you can click the symbol alongside the Admin Password message box, as well as Softaculous produces a solid, random password for you.
- Click the icon to expand Advanced Options.
- In the Database Name text box, type the name of the data source to produce for the application, or accept the default value.
- In the Table Prefix message box, type the database table prefix, or approve the default value.
- If you do not want to receive e-mail notifications when application updates are readily available, select the Disable Update Notifications Emails check box.
A2 Organizing highly suggests that you receive e-mail notices when application updates are available. Maintaining your site updated helps protect against unapproved gain access to attempts and also data loss.
- To automatically upgrade the application when updates are available, choose the Vehicle Upgrade check box.
- In the Backup Area checklist box, you can select a place to keep application back-ups.
- In the Automated backups list box, you can choose whether or not Softaculous makes periodic backups of your application.
- In the Backup Rotation checklist box, you can pick how commonly Softaculous overwrites the oldest backup documents with a new back-up data.
- To get website setup information after the installation is full, type an e-mail address in the Email setup information to text box.
- Testimonial the setup alternatives as well as settings, and after that click Install. When installment is full, Softaculous offers info about the application'’ s arrangement.
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