Contact Us.Interested in being a retail partner?

Contact Us.Interested in being a retail partner?

Just how can we assist you to?

  • Retail finance
  • Personal finance
  • Company Finance
  • Invoice Finance
  • Franchise Finance
  • European vendors
  • Vehicle Systems
  • Treasury
  • Complaints
  • Retail finance
  • Hitachi Capital Retail Finance

    2 Apex ViewLeedsWest YorkshireLS11 9BH

    If you want to talk with us about being a partner that is retail please finish the brief type and another of y our group can get returning to you asap.

    Instead, in the event that you’d instead talk to some body right away, go ahead and call us on 0344 375 5501

    08:45 – 17:15 to Thursday08:45 – 16:45 Friday monday

    Retail Helpline

    If you should be a current partner that is retail a basic enquiry, please phone our Retail Helpline on 0344 375 5515

    Retail Helpline opening hours: 08:45 – 18:00

    If you are a person trying to talk to some body about a preexisting retail finance or personal bank loan contract, phone our Customer Helpline on 0344 375 5500

    E mail us to learn more

    Require some assistance?

    If you’re a current client, it can save you time by handling your account online through our MyHPF portal or MyHPF App, information on just how to sign in can be located below and our FAQs page could also be helpful to respond to much of your concerns.

    Us, you can contact us using one of the options below if you need to speak to. Please be aware our phone lines are generally especially busy on a Monday as well as the finish associated with the thirty days around payday, you might find smaller waiting times by calling at a various time.

    Hitachi Capital Customer Finance

    Got a concern regarding your individual finance contract?

    In financial difficulty and need to discuss your circumstances, please complete our loan Repayment form so we can provide you with the right support if you have missed a payment or have found yourself.

    Starting Hours:Monday to Friday- 8:15am to 7:15pmSaturday – ClosedSunday – Closed

    Bank Vacations – Closed

    Our Collections group are contacted on 0344 375 5488*

    For lots more general account questions contact our client Experience group on 0344 375 5500*

    Talk to our personal bank loan advisers, that will be thrilled to help you together with your loan that is personal application.

    Telephone:To procedure a loan that is personal give us a call on 0343 351 9112*

    Starting Hours:Monday to Friday- 8:45am to 7:30pmSaturday – ClosedSunday – Closed

    Bank Vacations – Closed

    All numbers that start with 03 are charged in the rate that is same standard landline numbers.

    Outbound and*Inbound telephone telephone calls could be recorded for training and monitoring purposes

    Hitachi Capital Company Finance

    Thorpe RoadStaines-upon-ThamesSurreyTW18 3HP

    Got concern regarding the company Finance contract?

    If you’re a customer that is existing an enquiry regarding your contract, please go ahead and get in touch by either phone or e-mail.

    Opening hours: Monday – Friday: 9am to 5pm

    Are you searching to fund a secured item?

    With us and would like to speak to an experienced member of our New Business team, please feel free to get in contact by phone or email if you don’t have an existing agreement.

    Opening hours: Monday – Friday: 9am to 5pm

    E mail us

    Hitachi Capital Invoice Finance

    5 Hollinswood CourtStafford Park 1TelfordShropshireTF3 3DE

    Customer Helpline

    On 0808 239 9368 if you are a client and need to get in touch please call us

    (to Friday – 8.45am to 17.15pm monday)

    Please choose:

  • Choice 1 for brand new company
  • Option 2 for existing customers
  • Call us

    Franchise Finance

    Would you like to discover more? Communicate with certainly one of our specialists today.

    Mobile: 01844 355575(to Friday – 9am to 5pm monday)

    Post (Workplace Target):

    Franchise FinanceBeacon HouseStokenchurch Company ParkIbstone RoadStokenchurchBucksHP14 3WN

    Call us to learn more

    Hitachi Capital European Vendor Systems

    About setting up a vendor finance programme to support your sales if you’re a business looking to offer finance to your customers in the UK or Europe, talk to us.

    EVS Customer Services for UK, Ireland and Netherlands please contact:

    Mobile: +44 (0)34 33 519 171

    Call us

    Hitachi Capital Car Options

    Hakuba Home White Horse Business Park Trowbridge BA14 0FL

    On 0344 463 2900 if you are an existing customer and need to get in touch please call us

    (to Friday – 9am to 5pm monday)

    Please pick:

  • Choice 1 for current automobile enquiries
  • Choice 2 for current order enquiries
  • Choice 3 for repairer or provider enquiries
  • E mail us

    Hitachi Capital (UK) PLC

    Thorpe RoadStaines-upon-ThamesSurreyTW18 3HP

    Call us


    Resolving your grievance

    At Hitachi Capital UK, we make an effort to offer the best possible service to our customers. Nonetheless, in the uncommon event we take it very seriously that we do receive a complaint.

    We seek to investigate and resolve any complaints quickly along with minimal disruption for the clients.

    We offer, please refer to the procedures below if you are not satisfied with any of the products or services.

  • For Private Finance, view here
  • For Vehicle Systems, follow this link
  • For Company Finance, view here
  • How to handle it when we can not reach an understanding

    If you should be perhaps not pleased with our reaction to your grievance, maybe you are in a position to refer the situation towards the Financial Ombudsman provider. You have to contact them within half a year of this date of y our last reaction letter to you.

    They may be contacted when you look at the after ways:Write: Financial Ombudsman Service, Exchange Tower, London, E14 9SRTelephone: 0300 123 9 123

    Further details are available in the Financial Ombudsman provider web site:

    PPI Complaints

    The due date of 29 August 2019 for PPI Complaints has passed away. We shall never be in a position to investigate any claims that are further.

    On The Web Dispute Resolution (ODR)

    You can also have the ability to utilize the ODR platform , put up because of the European Commission, to raise a grievance. Please keep in mind complaints submitted through this channel shall be rerouted to Financial Ombudsmen provider (FOS) to use it.

    Complaints Publication Report

    Probably the most complaints that are recent reported to your FCA (Financial Conduct Authority) comes in our Complaints Publication Report.